Returns & Exchanges
At LOCAL Abu Dhabi, we want you to be completely satisfied with your purchase. If your fashion items don't meet your expectations, you can return or exchange them within 14 days of delivery provided they are in their original, unworn condition with all tags attached.
Initiate Your Request
Log into your account or visit our returns portal to select the items you wish to return and choose between a refund or an exchange for a different size.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included to qualify for a full refund.
Schedule a Pickup
Select a convenient time slot for our courier partner to collect the package from your doorstep anywhere in Abu Dhabi or the wider UAE.
Quality Inspection & Refund
Once our team inspects the returned goods, your refund will be processed back to your original payment method or issued as store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing